Help

Setup pages for the features that reach outside Brieva or need a decision from you. Everything else is explained in its panel.

• Sending from your own domain: adding and verifying a sending domain

  Step by step: choosing a subdomain, adding it in Brieva, publishing the six DNS records, what each record does, how long verification takes, and what to do when a record will not verify.

  Read →Solo and above

• Importing an existing subscriber list from a CSV

  The file format Brieva accepts, what happens to each row, why every imported address still gets a confirmation email, and the rules on where a list can come from.

  Read →Solo and above

• Tags and segments: sending an issue to part of your list

  How reader tags work in Brieva: defining the vocabulary, letting readers pick tags on the sign-up form, tagging readers yourself, and restricting sends to a segment.

  Read →Pro and above

• A/B subject lines: how the split works and what to expect

  What happens when A/B subject testing is on: two subjects per draft, 10% samples, a two-hour wait, and the winner to everyone else. Plus why small lists do not split.

  Read →Pro and above

• Webhooks: send sign-ups, confirmations and sent issues to Zapier, Make or your own system

  How Brieva webhooks work: the four events, the JSON envelope, the signed header and how to verify it, and step-by-step setup for Zapier and Make.

  Read →Pro and above

• Team seats and workspaces: inviting editors and running several clients in one account

  How to invite people to your Brieva account, what owners, admins and editors can each do, how invitations are matched, and how workspaces keep client newsletters apart.

  Read →Team seats on Pro and above; workspaces on Scale

Something not covered? Email support@brieva.news.